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<blockquote data-quote="tonyexpress" data-source="post: 221900" data-attributes="member: 1940"><p>I was going to respond and then I read UPS Lifer's response...My sentiments exactly! Thanks Lifer!<img src="/community/styles/default/xenforo/smilies/group1/cool.gif" class="smilie" loading="lazy" alt=":cool:" title="Cool :cool:" data-shortname=":cool:" /></p><p> </p><p>Over,</p><p> </p><p>Your post sounds like it's just the same to me!!</p><p> </p><p>Everthing you mentioned and much more is part of management's job. </p><p> </p><p>Tell me if a management person is following up on missed p/u's, missed scans, and concerns how is that not taking care of the customer??</p><p> </p><p><strong>YOU MAKE TIME FOR THE CUSTOMER OR YOU GO OUT OF BUSINESS!</strong><img src="/community/styles/default/xenforo/smilies/group1/wink.gif" class="smilie" loading="lazy" alt=":wink:" title="Wink :wink:" data-shortname=":wink:" /> </p><p> </p><p> </p><p><span style="font-family: 'Arial Black'">"Its a lot different now Tony"</span></p><p> </p><p>I don't think so...Only the names change the goals are still the same. Get the packages delivered safely, keep a brisk pace and give the customer great service and just maybe there's another 100 years in it for you!<img src="/community/styles/default/xenforo/smilies/group1/laugh.gif" class="smilie" loading="lazy" alt=":laugh:" title="Laugh :laugh:" data-shortname=":laugh:" /></p><p> </p><p>While I'm at it Happy Anniversary everyone!!<img src="/community/styles/default/xenforo/smilies/group1/thumbup1.gif" class="smilie" loading="lazy" alt=":thumbup1:" title="Thumbup1 :thumbup1:" data-shortname=":thumbup1:" /></p></blockquote><p></p>
[QUOTE="tonyexpress, post: 221900, member: 1940"] I was going to respond and then I read UPS Lifer's response...My sentiments exactly! Thanks Lifer!:cool: Over, Your post sounds like it's just the same to me!! Everthing you mentioned and much more is part of management's job. Tell me if a management person is following up on missed p/u's, missed scans, and concerns how is that not taking care of the customer?? [B]YOU MAKE TIME FOR THE CUSTOMER OR YOU GO OUT OF BUSINESS![/B]:wink: [FONT=Arial Black]"Its a lot different now Tony"[/FONT] I don't think so...Only the names change the goals are still the same. Get the packages delivered safely, keep a brisk pace and give the customer great service and just maybe there's another 100 years in it for you!:laugh: While I'm at it Happy Anniversary everyone!!:thumbup1: [/QUOTE]
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