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The WORST customer service I've EVER seen...ANYWHERE!
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<blockquote data-quote="satellitedriver" data-source="post: 605227" data-attributes="member: 1664"><p>Mike,</p><p>This is why scam artists use FedEx, or Ups. We are only couriers and not covered under the Federal Mail Fraud Act. Only USPS has that power of enforcement.</p><p>ICC does govern over UPS on COD pkgs, and under the law, we can not return funds, after the pkg has been opened. The consignee only has the right of refusal at delivery.</p><p>(This is per my training, I doubt the laws have changed since.)</p><p>It is strictly a transaction between the seller and the buyer.</p><p></p><p>Caveat emptor.</p></blockquote><p></p>
[QUOTE="satellitedriver, post: 605227, member: 1664"] Mike, This is why scam artists use FedEx, or Ups. We are only couriers and not covered under the Federal Mail Fraud Act. Only USPS has that power of enforcement. ICC does govern over UPS on COD pkgs, and under the law, we can not return funds, after the pkg has been opened. The consignee only has the right of refusal at delivery. (This is per my training, I doubt the laws have changed since.) It is strictly a transaction between the seller and the buyer. Caveat emptor. [/QUOTE]
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The WORST customer service I've EVER seen...ANYWHERE!
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