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The WORST customer service I've EVER seen...ANYWHERE!
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<blockquote data-quote="Chnandler Bong" data-source="post: 605769" data-attributes="member: 6846"><p>I think Worldwide was on the right track. Tell the consignee to contact the shipper and resolve any concerns before paying for the package. In the meantime, sheet the package as NM1 and go about your day. (We're not supposed to do holds for COD's in our center) Just don't put yourself in the middle. It's not our job....</p><p> </p><p>I know this advice is a bit late in your situation and I understand your desire to help the customer. Regardless, it's his problem to fix. He needs to deal with Ebay and the shipper directly. Your sup's, unfortunately, seem to be typical in their response...</p></blockquote><p></p>
[QUOTE="Chnandler Bong, post: 605769, member: 6846"] I think Worldwide was on the right track. Tell the consignee to contact the shipper and resolve any concerns before paying for the package. In the meantime, sheet the package as NM1 and go about your day. (We're not supposed to do holds for COD's in our center) Just don't put yourself in the middle. It's not our job.... I know this advice is a bit late in your situation and I understand your desire to help the customer. Regardless, it's his problem to fix. He needs to deal with Ebay and the shipper directly. Your sup's, unfortunately, seem to be typical in their response... [/QUOTE]
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The WORST customer service I've EVER seen...ANYWHERE!
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