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Brown Cafe UPS Forum
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The WORST customer service I've EVER seen...ANYWHERE!
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<blockquote data-quote="bridges" data-source="post: 606427" data-attributes="member: 25357"><p>Sorry that happened those type of situations suck. To figure problem out the right way? call the corporate hotline and state the issue then leave a number for them to contact you back at, they will contact you back within 24hrs to tell you how to handle the problem and when you call they really do keep you're call private and they will not tell on you i know wow something you can kinda trust to ups for once in a lifetime. that is how i would handle the situation myself. I can't believe your center manager did not handle it properly and that if he didn't know that he did not go figure it out for you. supervisor never back up there employees never trust them. next i would tell the customer to call the customer hotline to state how they feel so then they can feel justified. GOODLUCK!!!</p></blockquote><p></p>
[QUOTE="bridges, post: 606427, member: 25357"] Sorry that happened those type of situations suck. To figure problem out the right way? call the corporate hotline and state the issue then leave a number for them to contact you back at, they will contact you back within 24hrs to tell you how to handle the problem and when you call they really do keep you're call private and they will not tell on you i know wow something you can kinda trust to ups for once in a lifetime. that is how i would handle the situation myself. I can't believe your center manager did not handle it properly and that if he didn't know that he did not go figure it out for you. supervisor never back up there employees never trust them. next i would tell the customer to call the customer hotline to state how they feel so then they can feel justified. GOODLUCK!!! [/QUOTE]
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The WORST customer service I've EVER seen...ANYWHERE!
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