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<blockquote data-quote="The Other Side" data-source="post: 873359" data-attributes="member: 17969"><p>Beenthere, </p><p></p><p>Good response. I differ with you a couple of points but for the most part, well stated. I agree with you with respect to dispatch, but disagree on the avg's. Thats the problem with avg's... Each region being combined into one number "hides" the truth and does not shed proper light on operational mistakes. Out here in California, our avg paid day (combined 7 hubs WLA) 10.95 hrs. THATS ridiculous. That means alot of drivers working 12 hrs and some working 9.5. Is an easy assignment to figure out who is coming back early ( air recovery cars) and who is staying out late (residential deliveries.)</p><p></p><p>You are correct in your foresights when you say overtime leads to more "incidents" as we have seen a huge increase in accidents over the last 4 years and injuries requiring disability. In fact, on monday, a driver collapsed in 108 degree heat while delivering to a school and had to be attended to by paramedics and taken by ambulance to the hospital for heat stroke. (**hey moreluck, that means too much sun**)</p><p></p><p>The extra hours are causing all kinds of injuries and accidents. If you have trucks running in the dark for longer periods of time in all weathers, you will eventually INCREASE the risk of an accident. BY the 11th hour, drivers are exhausted and running on empty. A second lunch helps, but takes the driver into darker periods of the evening.</p><p></p><p>Now, with respect to "your" calculations, let me correct on you on a few things. In IE-TOPIA, the world is a wonderful place of cutbacks and savings, but the reality is, thats not true.</p><p></p><p>I stated that I make $47.75 cents an hour vs what you calculated at $47.35 an hour. At 6pm I am holding anywhere between 65 and 75 stops. At best, if I did it myself, and took no breaks or lunches, I could average 15 stops per hour and "using" 75 stops as a guide, that would take 5 hours to complete. Now, 5 plus 6 is 11PM, and we both know that isnt going to happen, so help is going to be needed.</p><p></p><p>Ok, where does this help come from? You dont mean to represent that the company is going to hire someone off the street and put him in a new truck and send him out to me are YOU? I hope not, nonetheless, that help has to come from somewhere. Now, the PM OMS is looking at ODS and sees a couple of guys finished 15 to 30 miles away and sends those drivers to me sometime between 7 and 8 pm. By the time we transfer the work from diad to diad, transfer the pkgs from car to car, sort it in a workable order (cause its dark) and head out to finish, we have lost 20 mins per transfer per truck. THATS 40 MINS of downtime.</p><p></p><p>Next, because these drivers are coming from so far away, they have to refuel using the company credit cards they issued us and thats another 15 min downtime. So far, after 6pm they have wasted 70 mins in downtime. Now they have to get started on the work, but wait, in California, we have to take a second lunch if we "anticipate" working 12 hours so we have to stop for another 30 mins. Thats 110 minutes of downtime for 3 drivers after 6 pm.</p><p></p><p>With respect to benefits, we are on a different program and our 2080 hours are guaranteed no matter how many hours we work so benefits are not an issue.</p><p></p><p>After the downtime, we collectively finish the dispatch around 935 and head in. Ok, lets do the math. Starting at 6PM, the three of us are at $47.75 an hour. We all punch out around 10PM, minus the 30 minute second lunch, that leaves 3 hours at $47.75. That equals =$143.25 EACH. that 3 hours each totals 9 hours at $47.75 or =$429.75. The calculation has to start at 6pm for all drivers. The two drivers who were dispatched to me would otherwise have headed in and punched out, but because they are diverted and being paid during the windshield time to get to me, that counts against the overtime for the dispatch. If that isnt bad enough, try parking a P12 in your pen at 945pm, there isnt enough room and you have to move 4 cars to park. This wastes even more time if you have to do it alone.</p><p></p><p>Now, let me further the example so its clear. In my particular area, IE CUT 2 routes, forcing the two cut cars work onto 5 cars, blowing us all out an unable to assist each other, thus the reason cars "out of area" have to be dispatched to us.</p><p></p><p>This is a complete waste of fuel considering that 2 P11 package cars stopping for fuel "onroad" will cost the company TOP DOLLAR for diesel at $4.35 cents a gallon out here and each truck will fill the tanks at a cost of around 97 dollars each just to help me out. The total cost for fueling on road (2 trucks just to bail me out) is $194.00.</p><p></p><p>So far, the total cost of this IE cut in "EXTRA" costs is $623.75. Just running one more truck at straight time for 8 hours is ...$256.00. Bennies included. Running 2 trucks at straight time for 8 hours is ...$512.00.</p><p></p><p>Its simple math. Both trucks running instead of being cut saves the company money. Having trucks fuel on road at TOP DOLLAR makes no sense whatsoever.</p><p></p><p>One of the biggest problems with management, is the inability to calculate all the "intangibles" on road. Everything I listed in the sequence of events is exactly how it goes down, but I bet you didnt consider any of the aspects of my description.</p><p></p><p>To you, its give him some work, knock it out. Get in. Problem solved.</p><p></p><p>It isnt that simple. That 110 minutes of downtime for all three drivers is real. How much work could have been done in that time if it was spent before 6pm?</p><p></p><p>Numbers are baloney in the grander scheme of things. Missed packages are a problem, but management has a solution for that. NO, its not fix the problem, its manipulate the system.</p><p></p><p>Instructing us to "mis-code" missed packages in order to avoid the lists that sit on the division managers desk is priority one. We have been instructed to sheet what would be a missed pkg as a NOT READY 1, a code used for call tags that are not ready for pickup. This places the missed pkg into stealth mode and nobody sees it, records it, or pays attention to it. There are other codes used to do the same thing and it varys from center to center. ON paper, everything looks great! 1 per 2500!! WOOHOO we hit our marks! is the celebration by management, but the looks on our faces tells the story. Its all bullchitt.</p><p></p><p>Pkgs left in center get scanned as some kind of BA, like need apt, or NSS, or NSN, just so that the pkgs get to the clerk and hidden for the day.</p><p></p><p>Its all bullchitt.</p><p></p><p>Scams not accuracy. You want accuracy, put us in charge. Take management and their "incentives" and toss them into the street.</p><p></p><p>Indeed, FEDEX transit footprint is better than ours, but whos fault is that? Who complicated the corridors ? Who implemented ridiculous specials? Not the drivers. We just sit and wait for the volume to show up.</p><p></p><p>FEDEX is keeping it simple. They are not complicating their business plan. UPS is doing the complete opposite and destroying a good concept.</p><p></p><p>On the side of my truck it says.... "<span style="color: #0000cd">sychronizing the world of commerce</span>". What it should say is "<span style="color: #ff0000"><span style="font-size: 15px"><strong>compromising the world of basic delivery</strong></span></span>".</p><p></p><p>Peace.</p></blockquote><p></p>
[QUOTE="The Other Side, post: 873359, member: 17969"] Beenthere, Good response. I differ with you a couple of points but for the most part, well stated. I agree with you with respect to dispatch, but disagree on the avg's. Thats the problem with avg's... Each region being combined into one number "hides" the truth and does not shed proper light on operational mistakes. Out here in California, our avg paid day (combined 7 hubs WLA) 10.95 hrs. THATS ridiculous. That means alot of drivers working 12 hrs and some working 9.5. Is an easy assignment to figure out who is coming back early ( air recovery cars) and who is staying out late (residential deliveries.) You are correct in your foresights when you say overtime leads to more "incidents" as we have seen a huge increase in accidents over the last 4 years and injuries requiring disability. In fact, on monday, a driver collapsed in 108 degree heat while delivering to a school and had to be attended to by paramedics and taken by ambulance to the hospital for heat stroke. (**hey moreluck, that means too much sun**) The extra hours are causing all kinds of injuries and accidents. If you have trucks running in the dark for longer periods of time in all weathers, you will eventually INCREASE the risk of an accident. BY the 11th hour, drivers are exhausted and running on empty. A second lunch helps, but takes the driver into darker periods of the evening. Now, with respect to "your" calculations, let me correct on you on a few things. In IE-TOPIA, the world is a wonderful place of cutbacks and savings, but the reality is, thats not true. I stated that I make $47.75 cents an hour vs what you calculated at $47.35 an hour. At 6pm I am holding anywhere between 65 and 75 stops. At best, if I did it myself, and took no breaks or lunches, I could average 15 stops per hour and "using" 75 stops as a guide, that would take 5 hours to complete. Now, 5 plus 6 is 11PM, and we both know that isnt going to happen, so help is going to be needed. Ok, where does this help come from? You dont mean to represent that the company is going to hire someone off the street and put him in a new truck and send him out to me are YOU? I hope not, nonetheless, that help has to come from somewhere. Now, the PM OMS is looking at ODS and sees a couple of guys finished 15 to 30 miles away and sends those drivers to me sometime between 7 and 8 pm. By the time we transfer the work from diad to diad, transfer the pkgs from car to car, sort it in a workable order (cause its dark) and head out to finish, we have lost 20 mins per transfer per truck. THATS 40 MINS of downtime. Next, because these drivers are coming from so far away, they have to refuel using the company credit cards they issued us and thats another 15 min downtime. So far, after 6pm they have wasted 70 mins in downtime. Now they have to get started on the work, but wait, in California, we have to take a second lunch if we "anticipate" working 12 hours so we have to stop for another 30 mins. Thats 110 minutes of downtime for 3 drivers after 6 pm. With respect to benefits, we are on a different program and our 2080 hours are guaranteed no matter how many hours we work so benefits are not an issue. After the downtime, we collectively finish the dispatch around 935 and head in. Ok, lets do the math. Starting at 6PM, the three of us are at $47.75 an hour. We all punch out around 10PM, minus the 30 minute second lunch, that leaves 3 hours at $47.75. That equals =$143.25 EACH. that 3 hours each totals 9 hours at $47.75 or =$429.75. The calculation has to start at 6pm for all drivers. The two drivers who were dispatched to me would otherwise have headed in and punched out, but because they are diverted and being paid during the windshield time to get to me, that counts against the overtime for the dispatch. If that isnt bad enough, try parking a P12 in your pen at 945pm, there isnt enough room and you have to move 4 cars to park. This wastes even more time if you have to do it alone. Now, let me further the example so its clear. In my particular area, IE CUT 2 routes, forcing the two cut cars work onto 5 cars, blowing us all out an unable to assist each other, thus the reason cars "out of area" have to be dispatched to us. This is a complete waste of fuel considering that 2 P11 package cars stopping for fuel "onroad" will cost the company TOP DOLLAR for diesel at $4.35 cents a gallon out here and each truck will fill the tanks at a cost of around 97 dollars each just to help me out. The total cost for fueling on road (2 trucks just to bail me out) is $194.00. So far, the total cost of this IE cut in "EXTRA" costs is $623.75. Just running one more truck at straight time for 8 hours is ...$256.00. Bennies included. Running 2 trucks at straight time for 8 hours is ...$512.00. Its simple math. Both trucks running instead of being cut saves the company money. Having trucks fuel on road at TOP DOLLAR makes no sense whatsoever. One of the biggest problems with management, is the inability to calculate all the "intangibles" on road. Everything I listed in the sequence of events is exactly how it goes down, but I bet you didnt consider any of the aspects of my description. To you, its give him some work, knock it out. Get in. Problem solved. It isnt that simple. That 110 minutes of downtime for all three drivers is real. How much work could have been done in that time if it was spent before 6pm? Numbers are baloney in the grander scheme of things. Missed packages are a problem, but management has a solution for that. NO, its not fix the problem, its manipulate the system. Instructing us to "mis-code" missed packages in order to avoid the lists that sit on the division managers desk is priority one. We have been instructed to sheet what would be a missed pkg as a NOT READY 1, a code used for call tags that are not ready for pickup. This places the missed pkg into stealth mode and nobody sees it, records it, or pays attention to it. There are other codes used to do the same thing and it varys from center to center. ON paper, everything looks great! 1 per 2500!! WOOHOO we hit our marks! is the celebration by management, but the looks on our faces tells the story. Its all bullchitt. Pkgs left in center get scanned as some kind of BA, like need apt, or NSS, or NSN, just so that the pkgs get to the clerk and hidden for the day. Its all bullchitt. Scams not accuracy. You want accuracy, put us in charge. Take management and their "incentives" and toss them into the street. Indeed, FEDEX transit footprint is better than ours, but whos fault is that? Who complicated the corridors ? Who implemented ridiculous specials? Not the drivers. We just sit and wait for the volume to show up. FEDEX is keeping it simple. They are not complicating their business plan. UPS is doing the complete opposite and destroying a good concept. On the side of my truck it says.... "[COLOR=#0000cd]sychronizing the world of commerce[/COLOR]". What it should say is "[COLOR=#ff0000][SIZE=4][B]compromising the world of basic delivery[/B][/SIZE][/COLOR]". Peace. [/QUOTE]
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