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Brown Cafe UPS Forum
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They going to fire me tomorrow.
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<blockquote data-quote="Mugarolla" data-source="post: 2016772" data-attributes="member: 8481"><p>You're missing the point.</p><p></p><p>Drivers are being instructed to record a damaged package as refused without even contacting the customer.</p><p></p><p>Do we know for a fact that the customer wants to refuse it? No we do not.</p><p></p><p>The package needs to be sheeted as damaged, not refused. Unless it was shown to the customer and they refuse it.</p></blockquote><p></p>
[QUOTE="Mugarolla, post: 2016772, member: 8481"] You're missing the point. Drivers are being instructed to record a damaged package as refused without even contacting the customer. Do we know for a fact that the customer wants to refuse it? No we do not. The package needs to be sheeted as damaged, not refused. Unless it was shown to the customer and they refuse it. [/QUOTE]
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They going to fire me tomorrow.
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