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Things You Will Never Hear Said at UPS....
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<blockquote data-quote="brownmonster" data-source="post: 398422" data-attributes="member: 298"><p>Starting tommorow we fill focus all route planning with an eye on customer service. Routes will be adjusted so business customers get AM to early PM deliveries. Residential splits will no longer be paled into AM sections before businesses. Computerized route planning will be replaced by customer and driver feedback. Whenever possible common sense will prevail over production quotas. center manager's will now have the ability to decide if the printout from above works in the real world. We as a corporation have finally figured out that no amount of imaginary fuel saving can replace lost customers and we are driving more away than any Sales Lead contests can ever hope to replace. New motto, "Putting the "S" back in UPS"</p></blockquote><p></p>
[QUOTE="brownmonster, post: 398422, member: 298"] Starting tommorow we fill focus all route planning with an eye on customer service. Routes will be adjusted so business customers get AM to early PM deliveries. Residential splits will no longer be paled into AM sections before businesses. Computerized route planning will be replaced by customer and driver feedback. Whenever possible common sense will prevail over production quotas. center manager's will now have the ability to decide if the printout from above works in the real world. We as a corporation have finally figured out that no amount of imaginary fuel saving can replace lost customers and we are driving more away than any Sales Lead contests can ever hope to replace. New motto, "Putting the "S" back in UPS" [/QUOTE]
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