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This is Cute!
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<blockquote data-quote="quad decade guy" data-source="post: 4756032" data-attributes="member: 77939"><p>In the old days, if you let the customer open before signing...mgt would try to make you pay for any problems this created. Because you weren't following instructions. Did it stick? Yes it did. Noting this policy(sign first) created much anger among customers...but then UPS always let the driver take the heat. Call tags, CODS, hazmat on and on. Damages(from pickups)...especially refusing call tag pick ups for inadequate packaging. Getting burned(driver) once for any of this made you a believer. And an enemy for life of some customers. Many times this resulted in a code 14 phone call(usually to the 1-800#). And no matter what actually went down or how, the driver took the blame. All because the driver was enforcing UPS policy. This was just one of many unfair practices of mgt.</p></blockquote><p></p>
[QUOTE="quad decade guy, post: 4756032, member: 77939"] In the old days, if you let the customer open before signing...mgt would try to make you pay for any problems this created. Because you weren't following instructions. Did it stick? Yes it did. Noting this policy(sign first) created much anger among customers...but then UPS always let the driver take the heat. Call tags, CODS, hazmat on and on. Damages(from pickups)...especially refusing call tag pick ups for inadequate packaging. Getting burned(driver) once for any of this made you a believer. And an enemy for life of some customers. Many times this resulted in a code 14 phone call(usually to the 1-800#). And no matter what actually went down or how, the driver took the blame. All because the driver was enforcing UPS policy. This was just one of many unfair practices of mgt. [/QUOTE]
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