Home
Forums
New posts
Search forums
What's new
New posts
Latest activity
Members
Current visitors
Log in
Register
What's new
Search
Search
Search titles only
By:
New posts
Search forums
Menu
Log in
Register
Install the app
Install
Home
Forums
Brown Cafe UPS Forum
UPS Discussions
This one is a beauty
JavaScript is disabled. For a better experience, please enable JavaScript in your browser before proceeding.
You are using an out of date browser. It may not display this or other websites correctly.
You should upgrade or use an
alternative browser
.
Reply to thread
Message
<blockquote data-quote="pretzel_man" data-source="post: 472618" data-attributes="member: 927"><p>In the case mentioned here, those decisions will not help the management team look good on paper.</p><p> </p><p>Service is measured on a "no excuses" basis. So, whether the air is late, or there is a weather problem, or the customer is closed, etc. late packages will count against the center.</p><p> </p><p>They are also measured on the number of packages delivered in an hour (known as NDPPH). If they generated extra hours or miles by their decision, this will make them look bad on paper.</p><p> </p><p>I'm not saying their decision was good. I don't know. Based on what is said here, it looks bad. If that's true, they didn't help themselves.</p><p> </p><p>Not all bad decisions are driven by bad intent. I've seen lots of good, honest people make stupid moves with the best of intentions.</p><p> </p><p>P-Man</p></blockquote><p></p>
[QUOTE="pretzel_man, post: 472618, member: 927"] In the case mentioned here, those decisions will not help the management team look good on paper. Service is measured on a "no excuses" basis. So, whether the air is late, or there is a weather problem, or the customer is closed, etc. late packages will count against the center. They are also measured on the number of packages delivered in an hour (known as NDPPH). If they generated extra hours or miles by their decision, this will make them look bad on paper. I'm not saying their decision was good. I don't know. Based on what is said here, it looks bad. If that's true, they didn't help themselves. Not all bad decisions are driven by bad intent. I've seen lots of good, honest people make stupid moves with the best of intentions. P-Man [/QUOTE]
Insert quotes…
Verification
Post reply
Home
Forums
Brown Cafe UPS Forum
UPS Discussions
This one is a beauty
Top