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This Year the PURPLE PROMISE DID NOT HAPPEN
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<blockquote data-quote="MrFedEx" data-source="post: 1072024" data-attributes="member: 12508"><p>Fred & Friends made promises to their Wall Street buddies that they weren't able to keep. Too bad the employees and customers have to suffer because our leaders have their heads firmly up their asses and don't have a clue about delivering the "Purple Promise". All they can do is talk about it.</p><p></p><p>Sweeping declarations of massive changes, with no viable plan to implement them, and a complete misunderstanding of the way Express really works out in the field. This disaster of a peak proves a couple of things. One, our upper management SUCKS. Two, that engineers and software programs aren't the "answer". Three, that you cannot pluck someone off the street and make them a competent employee with a couple weeks of training. There's no substitute for experienced couriers...period.</p></blockquote><p></p>
[QUOTE="MrFedEx, post: 1072024, member: 12508"] Fred & Friends made promises to their Wall Street buddies that they weren't able to keep. Too bad the employees and customers have to suffer because our leaders have their heads firmly up their asses and don't have a clue about delivering the "Purple Promise". All they can do is talk about it. Sweeping declarations of massive changes, with no viable plan to implement them, and a complete misunderstanding of the way Express really works out in the field. This disaster of a peak proves a couple of things. One, our upper management SUCKS. Two, that engineers and software programs aren't the "answer". Three, that you cannot pluck someone off the street and make them a competent employee with a couple weeks of training. There's no substitute for experienced couriers...period. [/QUOTE]
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This Year the PURPLE PROMISE DID NOT HAPPEN
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