Home
Forums
New posts
Search forums
What's new
New posts
Latest activity
Members
Current visitors
Log in
Register
What's new
Search
Search
Search titles only
By:
New posts
Search forums
Menu
Log in
Register
Install the app
Install
Home
Forums
Brown Cafe UPS Forum
UPS Discussions
Three questions re: Late Air
JavaScript is disabled. For a better experience, please enable JavaScript in your browser before proceeding.
You are using an out of date browser. It may not display this or other websites correctly.
You should upgrade or use an
alternative browser
.
Reply to thread
Message
<blockquote data-quote="JL 0513" data-source="post: 1855421" data-attributes="member: 50088"><p>No, you're not getting the point. It's not about what UPS thinks after it's late or about anything that has to do with refunds or whatever.</p><p></p><p>It's about the CUSTOMER. What if you were a customer anxiously awaiting an urgent NDA that is supposed to be delivered by 10:30. You are waiting and waiting. 11am goes by. 12pm, 1pm, 3pm...and your day could now be blown based around a package that was important to your whole day.</p><p></p><p>Always get to a 10:30 commit NDA stop as soon as possible after it's late. Not technically a rule but the absolute right thing to do. Otherwise, they go with FedEx next time.</p></blockquote><p></p>
[QUOTE="JL 0513, post: 1855421, member: 50088"] No, you're not getting the point. It's not about what UPS thinks after it's late or about anything that has to do with refunds or whatever. It's about the CUSTOMER. What if you were a customer anxiously awaiting an urgent NDA that is supposed to be delivered by 10:30. You are waiting and waiting. 11am goes by. 12pm, 1pm, 3pm...and your day could now be blown based around a package that was important to your whole day. Always get to a 10:30 commit NDA stop as soon as possible after it's late. Not technically a rule but the absolute right thing to do. Otherwise, they go with FedEx next time. [/QUOTE]
Insert quotes…
Verification
Post reply
Home
Forums
Brown Cafe UPS Forum
UPS Discussions
Three questions re: Late Air
Top