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<blockquote data-quote="Integrity" data-source="post: 684430" data-attributes="member: 26800"><p>Dragon,</p><p>I praise you for wanting to see that your drivers get containers for smalls, however if you read the information about smalls on upsers.com you will see that the preferred container is the resusable network container (RNC), sometimes referred to as smalls bags or forever bags. I suggest that you find out the minimum quantity of these bags that you will need on hand to see that smalls will never be placed loose on the conveyors. If you don't have enough on hand, it sounds like you don't, you should place an immediate order for the amount you need. Have them delivered next day air.</p><p> </p><p>If any local management people give you a problem with this order politely explain to them that you are seeking to improve customer satisfaction by improving the handling of smalls by bringing your area into compliance with Corporate UPS guidelines for handling smalls. If they refuse you on this then you need to politely inform the individual or individuals you will be going over their head on this matter and if you feel you need to, remind them that UPS has a no retaliation policy and you don't expect to be retaliated against for trying to implement this clearly written UPS policy regarding smalls bags. </p><p> </p><p>If you have to, give a call to corporate and see if the very people who are telling you to containerize smalls and to never let smalls proceed loose on conveyors are going to give you a hard time and perhaps deny you the bags. </p><p> </p><p>Sincerely,</p><p><span style="font-family: 'Times New Roman'"><span style="font-size: 22px">I</span></span></p></blockquote><p></p>
[QUOTE="Integrity, post: 684430, member: 26800"] Dragon, I praise you for wanting to see that your drivers get containers for smalls, however if you read the information about smalls on upsers.com you will see that the preferred container is the resusable network container (RNC), sometimes referred to as smalls bags or forever bags. I suggest that you find out the minimum quantity of these bags that you will need on hand to see that smalls will never be placed loose on the conveyors. If you don't have enough on hand, it sounds like you don't, you should place an immediate order for the amount you need. Have them delivered next day air. If any local management people give you a problem with this order politely explain to them that you are seeking to improve customer satisfaction by improving the handling of smalls by bringing your area into compliance with Corporate UPS guidelines for handling smalls. If they refuse you on this then you need to politely inform the individual or individuals you will be going over their head on this matter and if you feel you need to, remind them that UPS has a no retaliation policy and you don't expect to be retaliated against for trying to implement this clearly written UPS policy regarding smalls bags. If you have to, give a call to corporate and see if the very people who are telling you to containerize smalls and to never let smalls proceed loose on conveyors are going to give you a hard time and perhaps deny you the bags. Sincerely, [FONT=Times New Roman][SIZE=6]I[/SIZE][/FONT] [/QUOTE]
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