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UPS Union Issues
Try this...maybe
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<blockquote data-quote="UPS Lifer" data-source="post: 563940" data-attributes="member: 9789"><p>This is one of the fallacies of the bonus system. I realize there are a lot of areas that either are not on bonus or just do not make bonus and this reasoning is hard to understand but a driver who earns bonus fallaciously believes that he/she is justified in working off the clock because the route is worth let's say 9.5 hours. If the driver can get it done in 8.0 hours then he/she got paid... so all is OK! </p><p></p><p>So skipping breaks or lunch or setting up the car is OK to this driver. </p><p></p><p>I really do not believe that this was the intent when bonus was started back in the earlier part of the 20th century. Unfortunately, it has morphed into that. Management turns a blind eye rationalizing just like the driver and THEN they begin to expect it. Drivers will take shortcuts. They will run, perform unsafe acts, and in some cases give poor service to their customers just to either get off earlier or make another buck or a combination of both. </p><p></p><p>I can speak from experience. I had a driver who was the highest producing driver in the entire region. He actually had family members take packages off his car and deliver them for him during peak. This is before we had helpers. His planned day at peak was between 15-17 hours and he was under 12 every day! I found out later he was like a paper boy throwing packages from the car to the front door!</p><p></p><p>Things changed in California when the lawsuits started. The state has tough laws when it comes to lunch time. The rest of the country should take heed. </p><p></p><p>There are other threads you could research that talk about this. </p><p></p><p>Bottom line - Drivers who follow the contract and use the methods as they are designed will give a <strong>consistent</strong> performance that is honest, can be measured and planned and is in the best interest of the company and our customers. </p><p></p><p>Here is a red flag - If a driver is under-allowed by more than .50 something is not kosher. Unfortunately, and why bonus can be fallacious is that we as management are geared to looking at performance problems and we ignore runners and gunners. </p><p></p><p>The problem is magnified though when the management team builds into their goals and plans for this type of driver performance based on dishonest performance standards.</p></blockquote><p></p>
[QUOTE="UPS Lifer, post: 563940, member: 9789"] This is one of the fallacies of the bonus system. I realize there are a lot of areas that either are not on bonus or just do not make bonus and this reasoning is hard to understand but a driver who earns bonus fallaciously believes that he/she is justified in working off the clock because the route is worth let's say 9.5 hours. If the driver can get it done in 8.0 hours then he/she got paid... so all is OK! So skipping breaks or lunch or setting up the car is OK to this driver. I really do not believe that this was the intent when bonus was started back in the earlier part of the 20th century. Unfortunately, it has morphed into that. Management turns a blind eye rationalizing just like the driver and THEN they begin to expect it. Drivers will take shortcuts. They will run, perform unsafe acts, and in some cases give poor service to their customers just to either get off earlier or make another buck or a combination of both. I can speak from experience. I had a driver who was the highest producing driver in the entire region. He actually had family members take packages off his car and deliver them for him during peak. This is before we had helpers. His planned day at peak was between 15-17 hours and he was under 12 every day! I found out later he was like a paper boy throwing packages from the car to the front door! Things changed in California when the lawsuits started. The state has tough laws when it comes to lunch time. The rest of the country should take heed. There are other threads you could research that talk about this. Bottom line - Drivers who follow the contract and use the methods as they are designed will give a [B]consistent[/B] performance that is honest, can be measured and planned and is in the best interest of the company and our customers. Here is a red flag - If a driver is under-allowed by more than .50 something is not kosher. Unfortunately, and why bonus can be fallacious is that we as management are geared to looking at performance problems and we ignore runners and gunners. The problem is magnified though when the management team builds into their goals and plans for this type of driver performance based on dishonest performance standards. [/QUOTE]
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