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<blockquote data-quote="FedexCares" data-source="post: 4761936" data-attributes="member: 50129"><p>I know this is anecdotal as it’s just a single example, but I have gotten to the point where if I have the option of shipper for anything that I order online, Fedex is who I try to avoid. As someone who still works for fedex (logistics) it’s kind of sad.</p><p></p><p>Their service in our area has been absolutely atrocious. I live on the 3rd floor of a condo unit and fedex is the only carrier that refuses to bring things to our doors. It’s always dumped at the bottom of the stairs in a completely unsecured area where people actually have to walk around it to avoid tripping to reach the stairs. It’s ridicilulous and it’s both express and ground.</p><p></p><p>I have had quite a few damaged shipments or just straight mis-deliveries, and 99% of the time these days it’s from FedEx. We have an online chat area we use as a condo community to discuss general issues and the amount of people that have issues with Fedex specifically is mind boggling. I was a courier for almost 8 years and I ALWAYS carried stuff to people’s doors even up flights of stairs and tried to place them where they wouldn’t be damaged. I’ll admit I had days where I didn’t feel like doing this, but I would think to myself I wouldn’t want someone dumping my packages i had been eagerly anticipating in random spots, so I won’t do it to other people. I’m not sure what is going on these days but I feel it’s going to catch up to Fedex eventually if this type of poor service continues. There are just more and more options out there.</p></blockquote><p></p>
[QUOTE="FedexCares, post: 4761936, member: 50129"] I know this is anecdotal as it’s just a single example, but I have gotten to the point where if I have the option of shipper for anything that I order online, Fedex is who I try to avoid. As someone who still works for fedex (logistics) it’s kind of sad. Their service in our area has been absolutely atrocious. I live on the 3rd floor of a condo unit and fedex is the only carrier that refuses to bring things to our doors. It’s always dumped at the bottom of the stairs in a completely unsecured area where people actually have to walk around it to avoid tripping to reach the stairs. It’s ridicilulous and it’s both express and ground. I have had quite a few damaged shipments or just straight mis-deliveries, and 99% of the time these days it’s from FedEx. We have an online chat area we use as a condo community to discuss general issues and the amount of people that have issues with Fedex specifically is mind boggling. I was a courier for almost 8 years and I ALWAYS carried stuff to people’s doors even up flights of stairs and tried to place them where they wouldn’t be damaged. I’ll admit I had days where I didn’t feel like doing this, but I would think to myself I wouldn’t want someone dumping my packages i had been eagerly anticipating in random spots, so I won’t do it to other people. I’m not sure what is going on these days but I feel it’s going to catch up to Fedex eventually if this type of poor service continues. There are just more and more options out there. [/QUOTE]
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