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<blockquote data-quote="DontThrowPackages" data-source="post: 1012394" data-attributes="member: 42215"><p>There's a problem when a customer asks if you can take a "Ground" package because its been sitting there for 4 days now and no one has come to get it. They get frustrated when they're told the scanner can only scan express and not ground. Or when you ask them please don't use express supplies to ship out ground items. " Why can't I, aren't you guys the same company?" All we can do is try to make our customers as satisfied as possible but its getting a little more challenging.</p></blockquote><p></p>
[QUOTE="DontThrowPackages, post: 1012394, member: 42215"] There's a problem when a customer asks if you can take a "Ground" package because its been sitting there for 4 days now and no one has come to get it. They get frustrated when they're told the scanner can only scan express and not ground. Or when you ask them please don't use express supplies to ship out ground items. " Why can't I, aren't you guys the same company?" All we can do is try to make our customers as satisfied as possible but its getting a little more challenging. [/QUOTE]
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