UPS—where we complicate the hell out of a glass of water.
- Thread starter soberups
- Start date
Thegameisrigged
Well-Known Member
This process reminds of a service manual of a vehicle. this is literally how it’s done.
Operational needs
Virescit Vulnere Virtus
All that just to deliver a package? Lol.
Knothead
Yep.
Kind of. It's more like all that to try to avoid the 5 seconds it takes to get a signature from someone.
Artificial Intelligence should have it all worked out by the end of the week.
HR has a Christmas turkey for you this Friday. Good luck in your new careers.
Operational needs
Virescit Vulnere Virtus
Which is even worse.
soberups
Pees in the brown Koolaid
Yes
soberups
Pees in the brown Koolaid
It takes longer than that to explain to the new gal in the office why you want her last name but do not need her signature.
Having that discussion with a female customer is borderline creepy.
Plus there are some packages that dont allow CIR but you have no way of knowing that until you hit stop complete. So you get to turn around, walk back into the office, interrupt them again, and look like a complete idiot explaining that, yes, this time you really do need a signature.
Yet another example of a bright idea pulled out of the ass of some IE guy who never delivered a package in his life.
HEFFERNAN
Huge Member
It's sad that something that simple wasn't implemented or figured out before they rolled the program out !!!!!
My Center went to CIR this week. My first stop was a convenience store with a lottery package, it worked with no problem. I spent the rest of the week explaining to the few commercial stops about this new service and everybody seems happy with it. Thursday I went into a different convenience store with a lottery package and I walked out to my package car as I was trying to close out the stop. It wouldn't take CIR, I had to go back in and get a signature. It should tell you upfront what you can DR as you scan a tracking number. I'm 95% residential so it's not going to make much of a difference.
Wally
BrownCafe Innovator & King of Puns
clean hairy
Well-Known Member
Looks like the instructions for any product which claims "easy to assemble"
Mechanic86
Turd Polishing Expert
Instructions unclear, I have now opened and extinguished the flaming package.
soberups
Pees in the brown Koolaid
Enjoy that while it lasts.
Once CIR compliance becomes the flavor of the week in your center...which it will...management will be all over your ass like a dirty diaper to generate whatever arbitrary compliance metric they have been told to chase.
soberups
Pees in the brown Koolaid
What they needed to do was (a) fix the bugs in the software first and (b) give us pamphlets to hand out advertising the new system rather than expecting us to verbally explain a fundamental and sweeping change to the way we do business to every single person on our route who will ever be in a position to sign for a package.
BrownArmy
Well-Known Member
CIR is a flavor of the month here.
Center Manager is PISSED, I tell you, PISSED, that we're not at 99.9999% compliance.
Lulz, same stop, different day, sometimes it lets me CIR, sometimes it doesn't, and it's not surepost packages that are the problem.
It's a fracking mess, but it works 85% of the time, so I assume UPS will just let it roll and not worry about the 15% where it goes AWOL.
Sound familiar?
Center Manager is PISSED, I tell you, PISSED, that we're not at 99.9999% compliance.
Lulz, same stop, different day, sometimes it lets me CIR, sometimes it doesn't, and it's not surepost packages that are the problem.
It's a fracking mess, but it works 85% of the time, so I assume UPS will just let it roll and not worry about the 15% where it goes AWOL.
Sound familiar?
Similar threads
