UPS CEO David Abney reveals why the logistics giant hasn't pushed into one of delivery's fastest-growing sectors - Business Insider UPS hasn't moved into one of the fastest-growing sectors of e-commerce — at-home furniture deliveries. UPS CEO David Abney told Business Insider that part of the reason is because UPS' small package unit is not equipped to process large packages. "They want something that fits on a conveyer belt," an analyst told Business Insider of UPS' strategy. Online orders of furniture was estimated to grow by 18.2% in 2018. That industry — powered by folks who are now comfortable ordering their couches, mattresses, and other furnishings through the internet — is now worth an estimated $50.32 billion.