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Brown Cafe UPS Forum
UPS Partners
UPS closes Muskegon , Mi customer counter.
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<blockquote data-quote="Mainmast" data-source="post: 4184075" data-attributes="member: 26794"><p>What a shock to customers who attempted to ship or pick up packages at the Muskegon, Mi UPS customer counter. A sign on the door now directs shippers to go to The UPS store instead. The only access now to the counter is from 6:00 p.m until 8:00 p.m. and that is for will call only. Meanwhile up the road is a FedEx customer counter facility that is open all day. What is going on with this company ? I got an ear full from a customer that was told he could not pick up a part for a downed assembly line and instead had to wait until the afternoon delivery was made. He was given the option of picking it up after 6:00 p.m. Drivers are stating some of their customers are going to request FedEx for all inbound shipments.</p></blockquote><p></p>
[QUOTE="Mainmast, post: 4184075, member: 26794"] What a shock to customers who attempted to ship or pick up packages at the Muskegon, Mi UPS customer counter. A sign on the door now directs shippers to go to The UPS store instead. The only access now to the counter is from 6:00 p.m until 8:00 p.m. and that is for will call only. Meanwhile up the road is a FedEx customer counter facility that is open all day. What is going on with this company ? I got an ear full from a customer that was told he could not pick up a part for a downed assembly line and instead had to wait until the afternoon delivery was made. He was given the option of picking it up after 6:00 p.m. Drivers are stating some of their customers are going to request FedEx for all inbound shipments. [/QUOTE]
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UPS closes Muskegon , Mi customer counter.
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