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Brown Cafe UPS Forum
UPS Partners
UPS closes Muskegon , Mi customer counter.
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<blockquote data-quote="JustAnotherSup" data-source="post: 4185050" data-attributes="member: 66862"><p>Literally no one cares what the policy book states. Bringing it up in cases where it is not being followed has <em>always </em>been useless in my experience. The only reason the policy book exists is to look good, and to be used to help justify action that would have occurred regardless of whatever it says in the policy book.</p><p></p><p></p><p></p><p>So basically the customer was getting the equivalent to a next day air package, at the price of a next day air saver. And not only is UPS collecting less money, the cost to provide the service is significantly higher given the fact that customer counters are money pits for what they provide.</p></blockquote><p></p>
[QUOTE="JustAnotherSup, post: 4185050, member: 66862"] Literally no one cares what the policy book states. Bringing it up in cases where it is not being followed has [I]always [/I]been useless in my experience. The only reason the policy book exists is to look good, and to be used to help justify action that would have occurred regardless of whatever it says in the policy book. So basically the customer was getting the equivalent to a next day air package, at the price of a next day air saver. And not only is UPS collecting less money, the cost to provide the service is significantly higher given the fact that customer counters are money pits for what they provide. [/QUOTE]
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UPS closes Muskegon , Mi customer counter.
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