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UPS completely shut down in Seattle
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<blockquote data-quote="wescaddle" data-source="post: 455839" data-attributes="member: 20013"><p>705red, thanks for the thoughtful post. I think it's a two way street. The initial reaction I got from my first post shocked me so much that I have felt compelled to return to this site each night and see what new things have been posted. I still don't think my initial post was so far out of line, coming from a customer who was simply frustrated that his packages were not here. </p><p></p><p>At the same time, I was reading the Seattle Blog (with over 100 posts from people wondering where their UPS packages were, and the local news stations singling out UPS, both links I posted here. Like I said before, if the news stations in Seattle and the blog was discussing FedEx, and my packages were coming by FedEX, you can bet I would have googled "FedEx Forums" instead. </p><p></p><p>The point is, I tried calling corporate, I tried all the 1-800 numbers, I tried everything. I came into this site and perhaps used too strong a words in "shut down" but that's how I and hundreds of other Seattle residents felt. Again, re-read my first post...I really don't think it's too far out of line for me to have been attacked the way I was.</p><p></p><p>First post:</p><p></p><p><em>UPS was completely caught off guard in Seattle the last 2 weeks. We received a pretty good snowfall here (for Seattle anyway), and since the snow (which is long since melted away) most residents in Seattle have still not received ANY of the packages that have been shipped to them in the last few weeks. FedEx and USPS both have had excellent service during this storm, but UPS is completely shut down. Most of us have packages that show being scanned into Seattle somewhere around the 17th or 18th and they are still not delivered. Many of my children's Christmas gifts still sit in a warehouse somewhere here in Seattle, nearly two weeks after arriving.</em></p><p><em></em></p><p><em>I must admit, until this point I had always had great service from UPS, and I just can't figure out why they had such a break down. Anyone have any thoughts? </em></p><p><em></em></p><p><em>PS- You can read some of the problems on a local Seattle Blog here: </em></p><p><em></em></p><p><em><a href="http://westseattleblog.com/blog/?p=13170" target="_blank">http://westseattleblog.com/blog/?p=13170</a></em></p></blockquote><p></p>
[QUOTE="wescaddle, post: 455839, member: 20013"] 705red, thanks for the thoughtful post. I think it's a two way street. The initial reaction I got from my first post shocked me so much that I have felt compelled to return to this site each night and see what new things have been posted. I still don't think my initial post was so far out of line, coming from a customer who was simply frustrated that his packages were not here. At the same time, I was reading the Seattle Blog (with over 100 posts from people wondering where their UPS packages were, and the local news stations singling out UPS, both links I posted here. Like I said before, if the news stations in Seattle and the blog was discussing FedEx, and my packages were coming by FedEX, you can bet I would have googled "FedEx Forums" instead. The point is, I tried calling corporate, I tried all the 1-800 numbers, I tried everything. I came into this site and perhaps used too strong a words in "shut down" but that's how I and hundreds of other Seattle residents felt. Again, re-read my first post...I really don't think it's too far out of line for me to have been attacked the way I was. First post: [I]UPS was completely caught off guard in Seattle the last 2 weeks. We received a pretty good snowfall here (for Seattle anyway), and since the snow (which is long since melted away) most residents in Seattle have still not received ANY of the packages that have been shipped to them in the last few weeks. FedEx and USPS both have had excellent service during this storm, but UPS is completely shut down. Most of us have packages that show being scanned into Seattle somewhere around the 17th or 18th and they are still not delivered. Many of my children's Christmas gifts still sit in a warehouse somewhere here in Seattle, nearly two weeks after arriving. I must admit, until this point I had always had great service from UPS, and I just can't figure out why they had such a break down. Anyone have any thoughts? PS- You can read some of the problems on a local Seattle Blog here: [URL]http://westseattleblog.com/blog/?p=13170[/URL][/I] [/QUOTE]
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