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Brown Cafe UPS Forum
UPS Discussions
UPS completely shut down in Seattle
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<blockquote data-quote="steve_l" data-source="post: 456591" data-attributes="member: 20087"><p>Your customers know it's not the drivers' fault, but your company needs to issue a formal apology. For example, I was promised two-day delivery for something I ordered on 12/19 and it just arrived yesterday (1/2). No explanation or apology offered. I've called Customer Service several times and they provided erroneous information every time. Totally ridiculous.</p><p> </p><p>Clearly, USPS is now the way to go. Who knew the federal government could provide better service than private industry? UPS should be humiliated!</p></blockquote><p></p>
[QUOTE="steve_l, post: 456591, member: 20087"] Your customers know it's not the drivers' fault, but your company needs to issue a formal apology. For example, I was promised two-day delivery for something I ordered on 12/19 and it just arrived yesterday (1/2). No explanation or apology offered. I've called Customer Service several times and they provided erroneous information every time. Totally ridiculous. Clearly, USPS is now the way to go. Who knew the federal government could provide better service than private industry? UPS should be humiliated! [/QUOTE]
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UPS completely shut down in Seattle
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