UPS counters challenge with IoT, analytics


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UPS counters challenge with IoT, analytics - CIO regularly launches new points of attack on top shipping providers’ turfs. But there is one area where United Parcel Service insists it maintains a competitive advantage: using internet of things (IoT) to improve fleet and field operations.

Perhaps more than any other shipping company, UPS leverages sensor-driven analytics for anything from preventative vehicle maintenance to route optimization.

It's a critical process as UPS, fellow rivals FedEx, DHL and others grapple with the digital disruption has exacted on the shipping industry. Once content to simply partner with and pay shipping giants hundreds of millions of dollars to deliver shoppers anything from books to furniture, has begun competing more closely with its partners.