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UPS dropped the ball
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<blockquote data-quote="colomike" data-source="post: 151895" data-attributes="member: 8179"><p>I've personally never "waa waa'd" about a late package. What I waa waa'ed about is the UPS attitude (especially exhibited here on this forum) of screw you (the customer), you'll get your package when it arrives. I read this afternoon that UPS and FedEx finally stopped saying they weren't experiencing problems. It has been learned a long time ago by smart companies that just a little communication goes a long way. Just put out a press release telling the truth, that packages will be delayed for a couple more days. Don't bother responding to this, I've had it with you UPS complainers and am not coming back to read any of the defensive clap-trap you put up to defend a poorly run company - and I mean that from a public relations standpoint, not the nuts and bolts of moving a package.</p></blockquote><p></p>
[QUOTE="colomike, post: 151895, member: 8179"] I've personally never "waa waa'd" about a late package. What I waa waa'ed about is the UPS attitude (especially exhibited here on this forum) of screw you (the customer), you'll get your package when it arrives. I read this afternoon that UPS and FedEx finally stopped saying they weren't experiencing problems. It has been learned a long time ago by smart companies that just a little communication goes a long way. Just put out a press release telling the truth, that packages will be delayed for a couple more days. Don't bother responding to this, I've had it with you UPS complainers and am not coming back to read any of the defensive clap-trap you put up to defend a poorly run company - and I mean that from a public relations standpoint, not the nuts and bolts of moving a package. [/QUOTE]
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UPS dropped the ball
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