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<blockquote data-quote="Hangingon" data-source="post: 78552" data-attributes="member: 4719"><p>I have a 1PM PU in my business. Now at 1 PM I'm normally an hour into my resi's and my center staff did not want me breaking off and lowering my SPHOR by going back. They decided a driver in a different area but physically closer should swing by to complete the PU. This worked until the cover driver didn't check the commit time on scheduled PUs and didn't go by until 4. They called in a corporate complaint and now I'm told to go ahead and break off no matter what and pick it up by 1, even if it means 40 mins out of my day. So I'd say calling in a corporate complaint will take care of your problem with the local level quick.</p></blockquote><p></p>
[QUOTE="Hangingon, post: 78552, member: 4719"] I have a 1PM PU in my business. Now at 1 PM I'm normally an hour into my resi's and my center staff did not want me breaking off and lowering my SPHOR by going back. They decided a driver in a different area but physically closer should swing by to complete the PU. This worked until the cover driver didn't check the commit time on scheduled PUs and didn't go by until 4. They called in a corporate complaint and now I'm told to go ahead and break off no matter what and pick it up by 1, even if it means 40 mins out of my day. So I'd say calling in a corporate complaint will take care of your problem with the local level quick. [/QUOTE]
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