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UPS My Choice rip off
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<blockquote data-quote="beentheredonethat" data-source="post: 1195965" data-attributes="member: 4886"><p>I'm guessing when you said the package was already at the "new" destination you wanted it probably just said the name of the city. UPS routinely gives updates of where a package happens to be. For example, a NDA package will often show a scan saying it is in Louisville KY since that is where our main air sort facility is where we process literally hundreds of thousands of packages per hour. My guess is when the package was scanned in or near the city you ultimately wanted it was scanned at the local airport we fly into for Alabama (Birmingham maybe?). Prior to getting any mychoice request all packages are grouped together that are going to the same delivery center. (The UPS building your local UPS driver is out of). All those packages are in the same trailer or in the case of a NDA package in an "igloo" which is a container that fits inside of a plane. All those packages show where they are (Louisville, local airport etc), then it arrives in the final delivery facility. When we get the package in the original destination facility, and assuming you actually used mychoice to change the address, then we would have been alerted of the change at that time. Then a new final delivery address would be applied to package and that package would be shipped from the original destination facility to the "new address you provided". </p><p></p><p>A request made for mychoice can only be executed when we physically touch the package and scan it, and then our computer tells us your updated instructions. We don't have ability to change the package address while it is in plane, or it is inside of a trailer as it is approaching the next UPS facility. </p><p></p><p>I hope that explains it more. ALso, since we now have to move the package back, yes, we do charge for shipping a package again using the same service.</p><p></p><p></p></blockquote><p></p>
[QUOTE="beentheredonethat, post: 1195965, member: 4886"] I'm guessing when you said the package was already at the "new" destination you wanted it probably just said the name of the city. UPS routinely gives updates of where a package happens to be. For example, a NDA package will often show a scan saying it is in Louisville KY since that is where our main air sort facility is where we process literally hundreds of thousands of packages per hour. My guess is when the package was scanned in or near the city you ultimately wanted it was scanned at the local airport we fly into for Alabama (Birmingham maybe?). Prior to getting any mychoice request all packages are grouped together that are going to the same delivery center. (The UPS building your local UPS driver is out of). All those packages are in the same trailer or in the case of a NDA package in an "igloo" which is a container that fits inside of a plane. All those packages show where they are (Louisville, local airport etc), then it arrives in the final delivery facility. When we get the package in the original destination facility, and assuming you actually used mychoice to change the address, then we would have been alerted of the change at that time. Then a new final delivery address would be applied to package and that package would be shipped from the original destination facility to the "new address you provided". A request made for mychoice can only be executed when we physically touch the package and scan it, and then our computer tells us your updated instructions. We don't have ability to change the package address while it is in plane, or it is inside of a trailer as it is approaching the next UPS facility. I hope that explains it more. ALso, since we now have to move the package back, yes, we do charge for shipping a package again using the same service. [/QUOTE]
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