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<blockquote data-quote="chuchu" data-source="post: 885954"><p>Are you kidding? They should be thrilled just to get their package. When PAS was rolled out in our center the PDS was so pathetic in "his" job that our SSI accounts were getting delivered at 1600 (when they used to get their deliveries at 930) and then were picked up by another driver at 1630. We had whole towns "missed" and 5 pallets of "missed" pieces brought back in every day.</p><p>There was a business in the middle of the town the center was located in that was "missed" <strong><u>6</u></strong> times and the clerk finally postcarded them to pick it up because we weren't going to get it delivered to them. This went on for 3 months with the DM's approval just to see how many "cars they could delete" on a daily basis. Sound familiar?</p><p></p><p>Every time the company rolls out another great trend setting idea we cringe.</p><p></p><p>And by the way, we had a on-car sup instruct a driver to "rural remote" 55 stops in town because they let too many employees have that friday off and ended up with a whole route that couldn't be delivered so they just stuffed it into one car and that's how they dealt with it at 1700. That sup should have been fired under ART 17 on the spot. Didn't happen.</p><p></p><p>Our focus as a company <strong>used to be </strong>on taking care of all of our customers in an honest effort to keep a good relationship with them BECAUSE WE APPRECIATED THEM. Now, you have to spend an extra $40 a year to be valued. Don't tell me it's because us drivers make too much money Hoaxster. "Ignorant and uninvolved"? At least WE can do the job.</p></blockquote><p></p>
[QUOTE="chuchu, post: 885954"] Are you kidding? They should be thrilled just to get their package. When PAS was rolled out in our center the PDS was so pathetic in "his" job that our SSI accounts were getting delivered at 1600 (when they used to get their deliveries at 930) and then were picked up by another driver at 1630. We had whole towns "missed" and 5 pallets of "missed" pieces brought back in every day. There was a business in the middle of the town the center was located in that was "missed" [B][U]6[/U][/B] times and the clerk finally postcarded them to pick it up because we weren't going to get it delivered to them. This went on for 3 months with the DM's approval just to see how many "cars they could delete" on a daily basis. Sound familiar? Every time the company rolls out another great trend setting idea we cringe. And by the way, we had a on-car sup instruct a driver to "rural remote" 55 stops in town because they let too many employees have that friday off and ended up with a whole route that couldn't be delivered so they just stuffed it into one car and that's how they dealt with it at 1700. That sup should have been fired under ART 17 on the spot. Didn't happen. Our focus as a company [B]used to be [/B]on taking care of all of our customers in an honest effort to keep a good relationship with them BECAUSE WE APPRECIATED THEM. Now, you have to spend an extra $40 a year to be valued. Don't tell me it's because us drivers make too much money Hoaxster. "Ignorant and uninvolved"? At least WE can do the job. [/QUOTE]
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