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UPS needs some backbone with idiot customers...
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<blockquote data-quote="dilligaf" data-source="post: 326336" data-attributes="member: 11476"><p>Surviv'n First of all you cannot be denied access to your customers. We, as drivers, have the same 'right of access' as police, fire, and any other service industry has. Secondly, I would never have 'gotten in to it' with the home owner. Please don't take offense to this. The BEST thing to do is give them the center number and a name to talk to. This way you have at least some protection from being accused of 'yelling and screaming'. It is a good thing that you have your regular cnee to back you up and also that you called the local authority. Next time they are in the street flagging you down, stop, don't say anything to them, call local authority and center manager. (I have every one of our local authorities phone numbers in my phone) I am quite sure that local authorities will think it very curious that the parents of young children think it is okay for their children to play in or near the road.</p><p> </p><p>I had 1 resi home that has approached me about speed and it only happened 1 time. I am always conscious around that house. </p><p> </p><p>Sometimes there is nothing that you can do about these types of people. Try not to lose any sleep over this. I know it is very stressing, sometimes from the beginning of the day, knowing you have this stop coming up.</p><p> </p><p>This parent needs to grow up and get their child away from the street. All they are going to do is teach their child that being a bully is ok.</p></blockquote><p></p>
[QUOTE="dilligaf, post: 326336, member: 11476"] Surviv'n First of all you cannot be denied access to your customers. We, as drivers, have the same 'right of access' as police, fire, and any other service industry has. Secondly, I would never have 'gotten in to it' with the home owner. Please don't take offense to this. The BEST thing to do is give them the center number and a name to talk to. This way you have at least some protection from being accused of 'yelling and screaming'. It is a good thing that you have your regular cnee to back you up and also that you called the local authority. Next time they are in the street flagging you down, stop, don't say anything to them, call local authority and center manager. (I have every one of our local authorities phone numbers in my phone) I am quite sure that local authorities will think it very curious that the parents of young children think it is okay for their children to play in or near the road. I had 1 resi home that has approached me about speed and it only happened 1 time. I am always conscious around that house. Sometimes there is nothing that you can do about these types of people. Try not to lose any sleep over this. I know it is very stressing, sometimes from the beginning of the day, knowing you have this stop coming up. This parent needs to grow up and get their child away from the street. All they are going to do is teach their child that being a bully is ok. [/QUOTE]
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UPS needs some backbone with idiot customers...
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