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UPS needs some backbone with idiot customers...
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<blockquote data-quote="surviv&#039;n_it" data-source="post: 326459" data-attributes="member: 5167"><p>LOL. Thanks everyone for the great responses. I have been with UPS for 11 years and have had some minor instances with people but nothing even close to this. I do feel better as this really bugged the heck out of me yesterday.</p><p></p><p>I really never thought that you couldnt just reason with people over any issue and work it out so both sides are happy. I suppose this shows that some people just cannot be reasoned with.</p><p></p><p>The thing that makes me the most angry though is the fact that UPS will end up apologizing and babying these idiots which will make it just that much harder the next time they want to throw a fit about something. That is why I just wish sometimes UPS would have the backbone to just stand up and say, </p><p>"I am sorry you feel this is wrong but our driver is doing everything the safest he can and there really isnt anything more we can do." </p><p></p><p>But no, they will say something along the lines, " I am sorry about our driver. He was out of line and shouldnt have did that and we will talk with him and make sure it doesnt happen again."</p><p></p><p>That is what makes me the most angry.</p></blockquote><p></p>
[QUOTE="surviv'n_it, post: 326459, member: 5167"] LOL. Thanks everyone for the great responses. I have been with UPS for 11 years and have had some minor instances with people but nothing even close to this. I do feel better as this really bugged the heck out of me yesterday. I really never thought that you couldnt just reason with people over any issue and work it out so both sides are happy. I suppose this shows that some people just cannot be reasoned with. The thing that makes me the most angry though is the fact that UPS will end up apologizing and babying these idiots which will make it just that much harder the next time they want to throw a fit about something. That is why I just wish sometimes UPS would have the backbone to just stand up and say, "I am sorry you feel this is wrong but our driver is doing everything the safest he can and there really isnt anything more we can do." But no, they will say something along the lines, " I am sorry about our driver. He was out of line and shouldnt have did that and we will talk with him and make sure it doesnt happen again." That is what makes me the most angry. [/QUOTE]
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UPS needs some backbone with idiot customers...
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