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UPS Returns/Exchange Program
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<blockquote data-quote="YouKnowWhoIam" data-source="post: 879302" data-attributes="member: 34460"><p>I give it 6 months...for a company that's trying to shave 3 seconds off every stop with keyless entry I doubt an extra 5 minutes at these kind of stops is cost effective. Then there are the other issues,as you said,accused theft,drivers not having tape etc. The way I'm looking at it is according to the service description,the customer will have the exchange ready...what are the chances they are sitting at the front door waiting for us?!!! Doubt I'm waiting 3 minutes for them to put their dog in another room,finish their cell phone call and argue with their spouse over who put the exchange item somewhere else and then spend another 4-5 minutes repacking it. Not to mention the houses with no overhangs in the pouring rain! Just not going to happen.</p></blockquote><p></p>
[QUOTE="YouKnowWhoIam, post: 879302, member: 34460"] I give it 6 months...for a company that's trying to shave 3 seconds off every stop with keyless entry I doubt an extra 5 minutes at these kind of stops is cost effective. Then there are the other issues,as you said,accused theft,drivers not having tape etc. The way I'm looking at it is according to the service description,the customer will have the exchange ready...what are the chances they are sitting at the front door waiting for us?!!! Doubt I'm waiting 3 minutes for them to put their dog in another room,finish their cell phone call and argue with their spouse over who put the exchange item somewhere else and then spend another 4-5 minutes repacking it. Not to mention the houses with no overhangs in the pouring rain! Just not going to happen. [/QUOTE]
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