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UPS Returns/Exchange Program
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<blockquote data-quote="HomeDelivery" data-source="post: 879611" data-attributes="member: 33696"><p>this is the best thing to do...</p><p></p><p>on the purple side, i've delivered empty return boxes alongside with the new replacement items from that same company (in a different box) </p><p></p><p>The instructions and a return label are inside the blank boxes & they're instructed to pack their defective items inside and bring it into a USPS or FedEx office location... </p><p></p><p>or we have "call tags" to pick up customers' defective items & we'll slap it on the customers' pre-packed boxes to avoid waiting for those customers... & give them the other half of that tag as their receipt that we picked it up. If they're not home, we will haveta stick a "sorry we missed you" doortag & will re-attempt up to 3x as usual.</p><p></p><p>some will leave that defective item on their porch & when I do pick it up, I'll slap the label on the box, & with the call tag's customer receipt portion, I'll just put it in their mailbox or stick it to a doortag and slap it on their door, writing "thank you" <shrugs></p><p></p><p>ps: the companies that are doing this smart idea are Direct TV and some a certain gaming console <img src="/community/styles/default/xenforo/smilies/FeltTip/smart.png" class="smilie" loading="lazy" alt=":smart:" title="Smart :smart:" data-shortname=":smart:" /></p></blockquote><p></p>
[QUOTE="HomeDelivery, post: 879611, member: 33696"] this is the best thing to do... on the purple side, i've delivered empty return boxes alongside with the new replacement items from that same company (in a different box) The instructions and a return label are inside the blank boxes & they're instructed to pack their defective items inside and bring it into a USPS or FedEx office location... or we have "call tags" to pick up customers' defective items & we'll slap it on the customers' pre-packed boxes to avoid waiting for those customers... & give them the other half of that tag as their receipt that we picked it up. If they're not home, we will haveta stick a "sorry we missed you" doortag & will re-attempt up to 3x as usual. some will leave that defective item on their porch & when I do pick it up, I'll slap the label on the box, & with the call tag's customer receipt portion, I'll just put it in their mailbox or stick it to a doortag and slap it on their door, writing "thank you" <shrugs> ps: the companies that are doing this smart idea are Direct TV and some a certain gaming console :smart: [/QUOTE]
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