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UPS Store tells employees to lie, overcharge customers: suit
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<blockquote data-quote="upschuck" data-source="post: 1325669" data-attributes="member: 49865"><p>I was referring to misweighed packages, and the adjustment that follows. I call it the "shame on you" charge. One thing I can't stand is a box that is so totally off on the weight, and the shipper doing it on purpose. A couple pounds off may just be a bad scale, but when every package is 15+ lbs short, then it is being done on purpose.</p></blockquote><p></p>
[QUOTE="upschuck, post: 1325669, member: 49865"] I was referring to misweighed packages, and the adjustment that follows. I call it the "shame on you" charge. One thing I can't stand is a box that is so totally off on the weight, and the shipper doing it on purpose. A couple pounds off may just be a bad scale, but when every package is 15+ lbs short, then it is being done on purpose. [/QUOTE]
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UPS Store tells employees to lie, overcharge customers: suit
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