UPS Study: Purchases From Marketplaces Nearly Universal; Retail Now Global As E-Commerce...


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  • Nearly every e-commerce shopper reported making a marketplace purchase
  • Large majority of shoppers in Canada, Brazil, Mexico and Europe buy from International retailers
  • Significantly higher percentage of smartphone users transact with devices
  • U.S. shoppers most likely to return online purchases

Online shoppers across the globe are buying from marketplaces and international retailers, relying more on digital devices and seeking alternate delivery options, according to the global UPS Pulse of the Online Shopper study.

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