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Brown Cafe UPS Forum
UPS Union Issues
UPS vs. Union proposals now on the table
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<blockquote data-quote="anonymous6" data-source="post: 1113460"><p>customer service should be paramount since we can't compete pricewise at this time. co. seems to want to please the BIG accounts rather than the residential. that's like Uncle Sam ignoring the needs of the middle class.. the backbone of America.</p><p></p><p>surepost sure doesn't help us in regards to reputation. i get more complaints about us from family and neighbors about surepost than anything else. i try to explain but it doesn't help.</p><p></p><p> people want service, not excuses.</p></blockquote><p></p>
[QUOTE="anonymous6, post: 1113460"] customer service should be paramount since we can't compete pricewise at this time. co. seems to want to please the BIG accounts rather than the residential. that's like Uncle Sam ignoring the needs of the middle class.. the backbone of America. surepost sure doesn't help us in regards to reputation. i get more complaints about us from family and neighbors about surepost than anything else. i try to explain but it doesn't help. people want service, not excuses. [/QUOTE]
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Brown Cafe UPS Forum
UPS Union Issues
UPS vs. Union proposals now on the table
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