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Using DEX 010 ~ inspection required
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<blockquote data-quote="McFeely" data-source="post: 3983719" data-attributes="member: 60776"><p>I recently had an amazon package that was torn open and completely empty when it got to the station. I didn't take it out that day, but sent it to the CSA for proper coding, etc.</p><p></p><p>The next day, my entire station was reminded that we are to take out ALL packages regardless of condition so that the customer can refuse them and therefore file the claim with the shipper.</p><p></p><p>So now I get to bring an empty package to a customer, hope that they're home, tell them that I'm trying to deliver absolutely NOTHING to them, and get them to agree that they want to refuse the package. Makes perfect sense.</p></blockquote><p></p>
[QUOTE="McFeely, post: 3983719, member: 60776"] I recently had an amazon package that was torn open and completely empty when it got to the station. I didn't take it out that day, but sent it to the CSA for proper coding, etc. The next day, my entire station was reminded that we are to take out ALL packages regardless of condition so that the customer can refuse them and therefore file the claim with the shipper. So now I get to bring an empty package to a customer, hope that they're home, tell them that I'm trying to deliver absolutely NOTHING to them, and get them to agree that they want to refuse the package. Makes perfect sense. [/QUOTE]
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