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Using DEX 010 ~ inspection required
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<blockquote data-quote="SmithBarney" data-source="post: 3987774" data-attributes="member: 709"><p>Nothing makes us look more incompetent than bringing out an obviously damaged package.</p><p></p><p>As a customer, they'd rather a damage scan ASAP, so they can reorder, not wait til they wander home and find an empty box on the doorstep.</p><p></p><p>Because if we don't care enough to stop a clearly damaged package in the system why would drivers care enough to worry about asking the customer, they just release empty/damaged boxes.</p><p></p><p>Hand packages to your manager and ask them if they would feel comfortable bringing it to the customer, If they say yes, then tell them to suit up. <img src="/community/styles/default/xenforo/smilies/wink.png" class="smilie" loading="lazy" alt=";)" title="Wink ;)" data-shortname=";)" /> Most cases they can make the decision.</p></blockquote><p></p>
[QUOTE="SmithBarney, post: 3987774, member: 709"] Nothing makes us look more incompetent than bringing out an obviously damaged package. As a customer, they'd rather a damage scan ASAP, so they can reorder, not wait til they wander home and find an empty box on the doorstep. Because if we don't care enough to stop a clearly damaged package in the system why would drivers care enough to worry about asking the customer, they just release empty/damaged boxes. Hand packages to your manager and ask them if they would feel comfortable bringing it to the customer, If they say yes, then tell them to suit up. ;) Most cases they can make the decision. [/QUOTE]
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