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<blockquote data-quote="59 Dano" data-source="post: 5817339" data-attributes="member: 23516"><p>Considering that shippers file MBG claims on less than 5% of service failures, no. They don't. Go work in an analytical role and take on some data from the customer service experience area or QSI. Shippers generally don't give a crap unless the late shipment causes a problem for them or the recipient. </p><p></p><p></p><p>They make me come here and argue with people who don't know what they're talking about.</p><p></p><p>But back to the idea that moving commitment times would spell disaster, no one cared when resi PO commits were moved from 10:30 to noon and no one cared when business SO commits were moved from 1500 to 1630.</p></blockquote><p></p>
[QUOTE="59 Dano, post: 5817339, member: 23516"] Considering that shippers file MBG claims on less than 5% of service failures, no. They don't. Go work in an analytical role and take on some data from the customer service experience area or QSI. Shippers generally don't give a crap unless the late shipment causes a problem for them or the recipient. They make me come here and argue with people who don't know what they're talking about. But back to the idea that moving commitment times would spell disaster, no one cared when resi PO commits were moved from 10:30 to noon and no one cared when business SO commits were moved from 1500 to 1630. [/QUOTE]
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