Home
Forums
New posts
Search forums
What's new
New posts
Latest activity
Members
Current visitors
Log in
Register
What's new
Search
Search
Search titles only
By:
New posts
Search forums
Menu
Log in
Register
Install the app
Install
Home
Forums
Brown Cafe UPS Forum
UPS Discussions
Volume Loss?
JavaScript is disabled. For a better experience, please enable JavaScript in your browser before proceeding.
You are using an out of date browser. It may not display this or other websites correctly.
You should upgrade or use an
alternative browser
.
Reply to thread
Message
<blockquote data-quote="raceanoncr" data-source="post: 167045" data-attributes="member: 6408"><p>Don't know about nationally but here, locally, we've lost a ton o businsess, mainly to FDX. Why? From what we've seen, the company just does not want to service the customers. Sure, I know, cost is always an issue, but consider this one exam:</p><p> </p><p>We have a large account that sends out trailers every day. Sounds good, huh? UPS started a new run to a new location to appease the account. Now UPS told them that they have to have the doors closed at 3:30 (that's afternoon, always hated military time). This company wants them closed at 4:00. FDX stated they can come at 4:30. Guess who's gonna win? </p><p> </p><p>I know all the arguments about profit and logistics and ramifications and all. This is just ONE example that's been happening here. </p><p> </p><p>Meanwhile "Account Executives" are busy in the centers handing out "Lead" cards to the drivers so they (the "Executives") don't have to work so hard!</p></blockquote><p></p>
[QUOTE="raceanoncr, post: 167045, member: 6408"] Don't know about nationally but here, locally, we've lost a ton o businsess, mainly to FDX. Why? From what we've seen, the company just does not want to service the customers. Sure, I know, cost is always an issue, but consider this one exam: We have a large account that sends out trailers every day. Sounds good, huh? UPS started a new run to a new location to appease the account. Now UPS told them that they have to have the doors closed at 3:30 (that's afternoon, always hated military time). This company wants them closed at 4:00. FDX stated they can come at 4:30. Guess who's gonna win? I know all the arguments about profit and logistics and ramifications and all. This is just ONE example that's been happening here. Meanwhile "Account Executives" are busy in the centers handing out "Lead" cards to the drivers so they (the "Executives") don't have to work so hard! [/QUOTE]
Insert quotes…
Verification
Post reply
Home
Forums
Brown Cafe UPS Forum
UPS Discussions
Volume Loss?
Top