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<blockquote data-quote="El Morado Diablo" data-source="post: 4291494" data-attributes="member: 40760"><p>There are some issues with the LEO's. Nothing major, but there are some things they are going to have to change. One of the problems we've had is not getting POD's at locations with multiple pkgs. </p><p></p><p>For example, you still get a residential release option when you've scanned all the packages. If you use it, it releases everything BUT the DSR packages. Nearly half our work group have released DSR packages without a signature. It isn't until later in the day that they see they still have a delivery at an address they've already been to that they realize what happened.</p><p></p><p>What they need to do is not give you a release option if any package requires a signature. I think most people would figure it out that one of them can't be released and then handle it from there.</p><p></p><p>The real problem with the LEO's is the lack of training. One hour of screen shots/walkthroughs simply isn't enough. It takes time to figure out where things are in the apps so they slow everyone down. It would have been better if they had rolled them out after peak.</p></blockquote><p></p>
[QUOTE="El Morado Diablo, post: 4291494, member: 40760"] There are some issues with the LEO's. Nothing major, but there are some things they are going to have to change. One of the problems we've had is not getting POD's at locations with multiple pkgs. For example, you still get a residential release option when you've scanned all the packages. If you use it, it releases everything BUT the DSR packages. Nearly half our work group have released DSR packages without a signature. It isn't until later in the day that they see they still have a delivery at an address they've already been to that they realize what happened. What they need to do is not give you a release option if any package requires a signature. I think most people would figure it out that one of them can't be released and then handle it from there. The real problem with the LEO's is the lack of training. One hour of screen shots/walkthroughs simply isn't enough. It takes time to figure out where things are in the apps so they slow everyone down. It would have been better if they had rolled them out after peak. [/QUOTE]
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