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Was I Wrong?
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<blockquote data-quote="upsdude" data-source="post: 340946" data-attributes="member: 2033"><p>I have a simple rule that has worked for me during my time at UPS. If the customer were to call UPS and complain, what would my boss tell me to do? It’s usually fairly easy to figure out what the boss would say, just go ahead and do it. Saves time and aggravation in the end. </p><p></p><p>Remember, some of the folks we deal with are a real piece of work. Look at the bright side, you only have to deal with them for a few minutes.</p></blockquote><p></p>
[QUOTE="upsdude, post: 340946, member: 2033"] I have a simple rule that has worked for me during my time at UPS. If the customer were to call UPS and complain, what would my boss tell me to do? It’s usually fairly easy to figure out what the boss would say, just go ahead and do it. Saves time and aggravation in the end. Remember, some of the folks we deal with are a real piece of work. Look at the bright side, you only have to deal with them for a few minutes. [/QUOTE]
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