Hello everyone. I am newly registered to the forum but I have been reading here for a while. I really respect many of the people who post here regularly and hope some of you can give me some advice. This morning, I had a next day air package for a business that doesn't open until 11 am. Knowing this, I made them my first stop just to kill the commit knowing I would be coming back later in the day when they were open. The package was a COD, so I put the shipper name and the amount on the delivery notice. This afternoon about 4, I come back to this business, but I'm kind of in a hurry because I have to start my pickups at 4. When I walk in, the owner is behind the counter ringing up a customer. I wait patiently for him to finish. When he's done, he starts to ring up another customer. Again, I wait patiently for him to finish. Finally, he says his wife will write the check. I look around and do not see anyone. About that time, his wife walks in from the backroom. She passes by me and says she'll be back to write the check. After about another minute, she comes back in with the checkbook and asks me what's the amount. I tell her I left a delivery notice this morning with all the information on it. She tells me sorry, I guess we're lazy. I look at my watch and realize I've already wasted 5 minutes here and I really have to start my pickups. I tell her I can't wait any longer and that I will return monday to deliver the package and for her to have the check ready when I get there. She seemed angry when I left. Was I wrong to do this? I'm worried that she may have called in a complaint. I'm also worried that the hermit crabs that were in the box may die over the weekend. What should I do?