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Was I Wrong?
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<blockquote data-quote="upsman29" data-source="post: 340993" data-attributes="member: 12777"><p>Why wouldn't you just make the first attempt at 11 or soon after that, when the diad prompts you why the package was late you just record it under " Opens after commit time " I believe thats choice A under reason for late. It wont show up on the report as a late delivery if you use this option. The customer may have been more receptive to you had you made a earlier delivery attempt. The first attempt doesn't count because you knew from the start that the business doesn't open till 11. UPS doesn't sell goods so all we have to offer our customer is service and had you thought for 1 second how you would feel if you paid all that extra money knowing your UPS driver knows you don't open till 11 and he shows up at 4 to make the delivery. You made them wait 5 or more hrs and you complain about them making you wait 5 minutes. Added to that you got paid the whole 5 minutes you waited and that customer may have lost one or more customers because what was in that package was need between the hrs it was riding in the back of your truck.</p></blockquote><p></p>
[QUOTE="upsman29, post: 340993, member: 12777"] Why wouldn't you just make the first attempt at 11 or soon after that, when the diad prompts you why the package was late you just record it under " Opens after commit time " I believe thats choice A under reason for late. It wont show up on the report as a late delivery if you use this option. The customer may have been more receptive to you had you made a earlier delivery attempt. The first attempt doesn't count because you knew from the start that the business doesn't open till 11. UPS doesn't sell goods so all we have to offer our customer is service and had you thought for 1 second how you would feel if you paid all that extra money knowing your UPS driver knows you don't open till 11 and he shows up at 4 to make the delivery. You made them wait 5 or more hrs and you complain about them making you wait 5 minutes. Added to that you got paid the whole 5 minutes you waited and that customer may have lost one or more customers because what was in that package was need between the hrs it was riding in the back of your truck. [/QUOTE]
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