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Was I Wrong?
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<blockquote data-quote="Griff" data-source="post: 341074" data-attributes="member: 7111"><p>I'll make sure to remind the management here of that the next time they question me about my times. </p><p></p><p>"Hey listen, I know you LIKE TO SEE me make the numbers, but isn't it all about the service?" </p><p></p><p>What a joke. Everyone here knows all you care about is the numbers, it is priority #1 and has been for years. After reading this website for quite sometime now its obvious that this is a nationwide policy, possibly worldwide. You can't have your cake and eat it too when it comes to service because the time standards do not allow for service. Where is the time for when a customer has a question or an issue with the service and you have to deal with that? Why can't you enter that into a board just like a sales lead? Doesn't take too long to figure out what this company is all about and it isn't service.</p><p></p><p>Also where is the line on the issue in this thread. Just how long are we supposed to wait around for someone to cut a check? I'm paid by the hour, so I'll wait all damn night if that's how you want me to do the job. I was told when I first started that 3 minutes is more than enough time for this, so that's what I go by and at 3:01 if the person hasn't started writing the check -- I'm gone. So someone please tell us just how long IE has determined it takes to get a check from a customer and I will follow that to a T, because IE runs this company and they know what is best.</p></blockquote><p></p>
[QUOTE="Griff, post: 341074, member: 7111"] I'll make sure to remind the management here of that the next time they question me about my times. "Hey listen, I know you LIKE TO SEE me make the numbers, but isn't it all about the service?" What a joke. Everyone here knows all you care about is the numbers, it is priority #1 and has been for years. After reading this website for quite sometime now its obvious that this is a nationwide policy, possibly worldwide. You can't have your cake and eat it too when it comes to service because the time standards do not allow for service. Where is the time for when a customer has a question or an issue with the service and you have to deal with that? Why can't you enter that into a board just like a sales lead? Doesn't take too long to figure out what this company is all about and it isn't service. Also where is the line on the issue in this thread. Just how long are we supposed to wait around for someone to cut a check? I'm paid by the hour, so I'll wait all damn night if that's how you want me to do the job. I was told when I first started that 3 minutes is more than enough time for this, so that's what I go by and at 3:01 if the person hasn't started writing the check -- I'm gone. So someone please tell us just how long IE has determined it takes to get a check from a customer and I will follow that to a T, because IE runs this company and they know what is best. [/QUOTE]
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