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We Can't Pickup Your Package...FAIL!!
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<blockquote data-quote="bbsam" data-source="post: 1242902" data-attributes="member: 22662"><p>If you say so. And maybe Ground friend'd up. But think about the large shipper and what they have to contend with. They have to weigh the cost versus failure rate and failure rate of Ground versus that of UPS and others. Maybe UPS has far fewer misdeliveries but far, far greater damage claims (actually true I believe). So personal preferences and prejudices aside, Ground even with its warts and bumps may be an attractive option. It will take time for Ground to get alot of it cleared up and much of it could be handled far faster if they weren't so cheap. That's not going to happen. Both UPS and FDX are too focused on the stock prices to care that much. Customer service is more tuned to crisis management than to system correction.</p></blockquote><p></p>
[QUOTE="bbsam, post: 1242902, member: 22662"] If you say so. And maybe Ground friend'd up. But think about the large shipper and what they have to contend with. They have to weigh the cost versus failure rate and failure rate of Ground versus that of UPS and others. Maybe UPS has far fewer misdeliveries but far, far greater damage claims (actually true I believe). So personal preferences and prejudices aside, Ground even with its warts and bumps may be an attractive option. It will take time for Ground to get alot of it cleared up and much of it could be handled far faster if they weren't so cheap. That's not going to happen. Both UPS and FDX are too focused on the stock prices to care that much. Customer service is more tuned to crisis management than to system correction. [/QUOTE]
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We Can't Pickup Your Package...FAIL!!
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