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<blockquote data-quote="onewithedd" data-source="post: 2531384" data-attributes="member: 19471"><p>Because as an employee and a customer it prevents customers from getting a refund on a parcel that was guaranteed by UPS to be delivered on time, since UPS did not hire enough help to process and deliver the parcels they guarantee it is a scape goat to get out of paying claims. We have done it on our DIAD but they decided it takes to long so now they do it on the hand helds. Either way it is the customer who pays the bills who has no recourse.</p><p></p><p>In the past only the week of Christmas were time in transit and air guarantees removed or relaxed.</p></blockquote><p></p>
[QUOTE="onewithedd, post: 2531384, member: 19471"] Because as an employee and a customer it prevents customers from getting a refund on a parcel that was guaranteed by UPS to be delivered on time, since UPS did not hire enough help to process and deliver the parcels they guarantee it is a scape goat to get out of paying claims. We have done it on our DIAD but they decided it takes to long so now they do it on the hand helds. Either way it is the customer who pays the bills who has no recourse. In the past only the week of Christmas were time in transit and air guarantees removed or relaxed. [/QUOTE]
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