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<blockquote data-quote="UpstateNYUPSer(Ret)" data-source="post: 2531965" data-attributes="member: 12570"><p>The problem is you don't have to interact with that customer on a daily or near daily basis.</p><p></p><p>I no longer try to justify decisions such as these. I give the customer our local number and the supervisors name and they can take it from there.</p></blockquote><p></p>
[QUOTE="UpstateNYUPSer(Ret), post: 2531965, member: 12570"] The problem is you don't have to interact with that customer on a daily or near daily basis. I no longer try to justify decisions such as these. I give the customer our local number and the supervisors name and they can take it from there. [/QUOTE]
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