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<blockquote data-quote="soberups" data-source="post: 2532055" data-attributes="member: 14668"><p>Because (a) by doing so you become a party to defrauding your customers out of a refund they are entitled to and (b) hiding the service failures creates the illusion of a rational dispatch that will then be used to justify cutting even more routes in the future.</p><p></p><p>And, in my case, I will retire on my route and while I am still here I want to be able to look my customers in the eye when I deliver to them.</p></blockquote><p></p>
[QUOTE="soberups, post: 2532055, member: 14668"] Because (a) by doing so you become a party to defrauding your customers out of a refund they are entitled to and (b) hiding the service failures creates the illusion of a rational dispatch that will then be used to justify cutting even more routes in the future. And, in my case, I will retire on my route and while I am still here I want to be able to look my customers in the eye when I deliver to them. [/QUOTE]
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