What actually happens to damaged shipments? Is something illegitimate going on?

[BlackCat]

Both missed and damaged are to never be used as directed. Always wondered why the damaged key is even in there since that's a long standing never use option. They say falsifying records is a primary way of getting fired but it's what we're explicitly told to do.

I do what my training states, not what my dip stupidvisor says. Following my training is "working as directed"

 

[UnionStrong]

So you take that out,DR it so you can go back two days later and pick it back up? That's smart. SMH.

Exactly. I didn’t feel like typing it but that’s why you throw it off. Why do I want a call tag for that bag of sht next week? That’s why we retired and these idiots today, quit. And they make fun of boomers. We worked smarter not harder.

 

[Johney]

Exactly. I didn’t feel like typing it but that’s why you throw it off. Why do I want a call tag for that bag of sht next week? That’s why we retired and these idiots today, quit.

I couldn't believe I was reading that, who does that? WTF?

 

[UnionStrong]

I couldn't believe I was reading that, who does that? WTF?

Nevah, not taking it. Call the center manager and let him tell me explicitly, I have to take it. Wouldn’t be the first time I berated so called supervisors.

 

[rod]

Exactly. I didn’t feel like typing it but that’s why you throw it off. Why do I want a call tag for that bag of sht next week? That’s why we retired and these idiots today, quit. And they make fun of boomers. We worked smarter not harder.

Preach it brother--Preach it.

 

[UnionStrong]

Preach it brother--Preach it.

I hate to say it, but it was only common sense and problem solving. It was no big deal. Now, it’s an anomaly. We are doomed

 

[Brownwind]

Now if you have a damaged box you side swipe when sheeting and use the not found button and bring it back to the damaged desk.

 

[JL 0513]

Now if you have a damaged box you side swipe when sheeting and use the not found button and bring it back to the damaged desk.

That's an interesting method. Not sure if that could backfire as a no-scan. They've always told us to sheet refused for a damage which I always thought was stupid. So the customer goes and tracks their package only to see that they "refused" and package when they didn't. Great service.

 

[BlackCat]

Now if you have a damaged box you side swipe when sheeting and use the not found button and bring it back to the damaged desk.

You are repeatedly told that EVERY SINGLE package on your truck needs to be scanned.

I don’t make exceptions for managements bonus money.