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<blockquote data-quote="Dfigtree" data-source="post: 154473" data-attributes="member: 5050"><p>What exactly is the meaning of ERI? I don't mean definition. I mean what's it supposed to mean? Nothing really. How about instead we do an anonymous evaluation where we measure from 1 to 10 where 1 = I hate it to 10 = I love it. Why does an intelligent management need to know more than that? People are happy or they are not. Or maybe we could keep count of the number of phone callers who call their management to complain about the way things are and then are fired instead of listened to. That might be a great statistic for people with permed hair.</p></blockquote><p></p>
[QUOTE="Dfigtree, post: 154473, member: 5050"] What exactly is the meaning of ERI? I don't mean definition. I mean what's it supposed to mean? Nothing really. How about instead we do an anonymous evaluation where we measure from 1 to 10 where 1 = I hate it to 10 = I love it. Why does an intelligent management need to know more than that? People are happy or they are not. Or maybe we could keep count of the number of phone callers who call their management to complain about the way things are and then are fired instead of listened to. That might be a great statistic for people with permed hair. [/QUOTE]
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