I am a supervisor at UPS. I do not work in the operation so I can not speak to the lives that many of you speak in this forum. I have never been adverse to hard work so I think I would have been successful no matter what career I chose whether it was the operation or my current job within the Information Technology structure. When I first started here in 1998, I thought I had died and gone to Brown Heaven. Everyone seemed to be so proud of UPS and everyone puffed out their chests with pride. I want to insert a comment here related to my last sentence but I will be good . The question as it relates back to my subject is.....What happened? I often wonder if people (management, bosses, management committee, union leadership, etc) are truly evil or if they truly believe they are doing the right thing for their respected groups and the overall organization. Has UPS just grown too big to effectively manage? I am married and have a two year old son. If it wasn't for them, I would leave UPS to explore non-Brown pastures. Not necessary due to UPS but just to explore a non-corporate life. The responsibilities of the family do not allow for this risk. So my job is to make this place a better place day by sometimes painful day. I hope people will join me in feeling free to vent but then being a part of the solution. I am but one voice but I choose to use it. I would love to hear the thoughts of the very diverse audience in the Cafe!