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What should I expect/what could of happened?
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<blockquote data-quote="BrownSuit" data-source="post: 1245163" data-attributes="member: 14437"><p>At the end of the day your discussion is with the seller, that's who UPS would or would not pay out any claims to. As long as the shipping was not billed to a UPS account number that you are responsible for, my next step would be to contact the credit card company that you paid for the item and dispute it. </p><p></p><p>As for Logical scans, they do exist as you have found from the internet. They are like unicorns, you are not really supposed to know about them. A logical scan means that because X happened, in this case a trailer arrived, logically your package also arrived. They also explained physical scans, which is where we physically touch the package. Looking at the weight of the shipment, my guess is that it would have been placed into a bag with other smaller items, which would explain the different scans as we likely were scanning the bag itself.</p><p></p><p>I cannot comment behind what was already explained to you, but my recommendation is 1. Do not include tracking information on a public message board, and 2. Contact your credit card company and let them worry about it at this point.</p></blockquote><p></p>
[QUOTE="BrownSuit, post: 1245163, member: 14437"] At the end of the day your discussion is with the seller, that's who UPS would or would not pay out any claims to. As long as the shipping was not billed to a UPS account number that you are responsible for, my next step would be to contact the credit card company that you paid for the item and dispute it. As for Logical scans, they do exist as you have found from the internet. They are like unicorns, you are not really supposed to know about them. A logical scan means that because X happened, in this case a trailer arrived, logically your package also arrived. They also explained physical scans, which is where we physically touch the package. Looking at the weight of the shipment, my guess is that it would have been placed into a bag with other smaller items, which would explain the different scans as we likely were scanning the bag itself. I cannot comment behind what was already explained to you, but my recommendation is 1. Do not include tracking information on a public message board, and 2. Contact your credit card company and let them worry about it at this point. [/QUOTE]
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What should I expect/what could of happened?
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